After sales engineer

As a Spare Parts & Service Specialist, you play a key role in the further development and growth of our global spare parts business. Together with your colleagues, you ensure that our customers worldwide receive the right support and solutions throughout the lifetime of their equipment.

Your responsibilities?

• Managing the complete spare parts process, from customer inquiry to final delivery, ensuring technical accuracy, correct documentation, and excellent customer service.
• Analyzing machine configurations to identify the correct spare parts, replacement components, upgrades, and technical solutions.
• Identifying commercial opportunities by proactively recommending upgrades, improvements, preventive interventions, and lifecycle extension solutions.
• Building strong customer relationships through regular contact and international customer visits (approximately 30% travel), gaining valuable technical insights and detecting future business opportunities.
• Coordinating closely with Engineering, Service, Production, and Logistics to ensure the right parts are delivered at the right time and that customers are kept well informed.
• Driving continuous improvement by helping optimize spare parts processes, workflows, and service operations to support the ongoing growth of the business.

This position offers a unique combination of technical expertise, customer interaction, international exposure, and business development. You will have the opportunity to make a direct impact on customer satisfaction while contributing to the continued growth of Soleras Advanced Coatings' aftermarket and service activities.

Who are we looking for?

• Strong technical background gained by degree and/or experience in machine-building environments.
• Pricing and sales experience for defining and keeping track of pricing in ERP systems.
• Strong communication skills with the ability to translate technical details into clear customer-focused explanations.
• Positive, proactive attitude with a drive to identify opportunities rather than wait for requests.
• Ownership mentality — someone who takes responsibility and follows through until the job is done.
• Fluent in English and Dutch; any additional languages are a plus
• Customer-oriented mindset with the ability to build trust and long-term relationships.
• Structured and detail-oriented in documentation, follow-up, and technical accuracy.

Why Soleras?

First and foremost, we are machine builders, sharing a passion for technology in a high-tech and dynamic environment, but above all, sharing the core belief that everyone of us – from R&D and operations to finance and marketing – contributes to making ‘the difference’. Thanks to a great order book and technology driven products in a fast paced industry, we are the reference in large area optical coatings.
Products made with our equipment are part of your life on daily bases. You’ll find our coatings in the windows at your home, our coatings on and in your smartphone and perhaps even in the solar panels on your roof, etc.

What do we offer?

• A dynamic and international work environment where innovation and collaboration are key.
• A competitive salary with an attractive package of additional benefits.
• An extensive training program and personal guidance through a mentorship program.
• Enjoy fun extras such as after-work drinks and sports, summer barbecue, Christmas drinks, and so much more.
• Thanks to our location near the highway, our company is easily accessible.
• On top of the 20 standard vacation days, you receive an additional 12 compensation days per year.